Webcam Help

SANTA ANITA LIVE WEBCAM Our live video streams in the Windows Media format at a very high bitrate (768kbps). If you own a PC with the Windows operating system, you will need to have Windows Media Player installed. You can download it HERE if you need to. If you own a MAC, try selecting and downloading the Windows Media Player 9 for Macs OS X from HERE. Streaming audio/video quality can be affected by connection rate and Internet congestion. Also: Make sure not to download applications or files while watching/listening to media streams. Close other unnecessary applications that may be open on your computer. Our streaming video ideally requires a broadband Internet connection that will handle at least 800kbps download speeds, such as Cable Modem or certain DSL. If your connection will not handle this speed, the video quality will not be very good and may be very choppy, with alot of buffering. If you do not receive video: If you are using ad-blocking or pop-up blocking software, you may experience problems with launching a standalone player. We suggest you to disable the software and try accessing the stream again. If you are behind a firewall or proxy server, you may experience problems with streaming video. Although less of a problem than ad blockers and firewalls, some overly protective anti-virus programs obstruct streaming video. Are you using Firefox? You may need a special Plug-in. Check these out: Firefox Add-ons or Mozilla Plugins courtesy PluginDoc If none of the earlier suggestions have worked for you, turn off your anti-virus programs and the videos should stream. If you don't see the answer to your question in the FAQ's, please email webmaster@select.net with the error message and your question will be answered as soon as possible. Are you experiencing difficulties with audio or video, interruptions in the feed? Several factors can contribute to loss of video. If the video is pausing/freezing, try closing out the window in which the video appears by clicking on the "X" in the upper right hand corner or clicking on "close window", which is located just below the volume control on the bottom of the window. Then re-open the window by clicking on the link where you first launched the webcam from the Santa Anita website. If you are still experiencing difficulties and/or the video is freezing, try clicking on stop, waiting a few seconds, then clicking on play. The play and stop controls are located on the lower left corner of the window Would you like to view the webcast full screen? The webcast can be viewed full screen on your computer by positioning your mouse cursor over the video in the window and double-clicking or right-clicking. As is common with most webcasts, some video resolution/quality will be lost by viewing in the full screen mode.